Guide
KYC
Uncensored models are available only after a short know-your-customer (KYC) review. Email us your use case and proof of business to request access.
Request access: email founders@experientiallabs.ai.
What needs KYC
- Uncensored models: the models marked Uncensored in the catalog (
"uncensored": trueonGET /v1/models). - Image input on an uncensored model.
- Getting uncensored access back after it was suspended for your organization.
How to request access
- Email founders@experientiallabs.ai from your work address.
- Include your organization's name and ID (in Settings › Organization).
- Describe your use case: what you will send to the model and why you need it.
- Attach proof of business: for example your company website and a registration document, or another document that shows the business is real.
We review every request by hand and reply by email.
Errors that point here
403 uncensored_access_suspended: uncensored models are suspended for your organization. Your other models still work.400 unsupported_capabilityon an image sent to an uncensored model: image input on these models needs KYC.
Retention still applies
Passing KYC does not change how uncensored requests are stored. Their prompts and responses are always retained; see Data controls.